On 25 March 2019, the Director General of Taxes (“DGT”) issued a regulation No. PER-04/PJ/2019 (“PER-04”) regarding certain Tax Services at One-Stop Integrated Services (Pelayanan Terpadu Satu Pintu – PTSP).

Based on PER-04, the following tax services can be performed in the PTSP at the Investment Coordinating Board (“BKPM”):\

  • Registration for obtaining NPWP;
    The NPWP registration at PTSP is through on-line registration
  •  Reprinting of NPWP card;
    Reprinting of NPWP at PTSP is only for individual taxpayers
  • E-FIN activation;
  • Preparation of billing code without an account;
  • Taxpayer status information;
    Checking the taxpayer’s status is done online.
  • Taxation consultation; and
    This service is only for general consultation using knowledge management of DGT as guidance.
  • Self-service assistance.

This regulation is effective from 25 March 2019.

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